Welcome to Dell Financial Services Chat
Chat agents are available to assist: Dell Preferred Account customers Monday - Friday: 8 a.m. - 8 p.m. CT; Dell Business Credit, Small Business Lease or Loan customers Monday – Friday: 8 a.m. - 8 p.m. CT.
Please provide your name and email, and also have your account or contract number ready, to start your chat session.
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Contact Customer Care
For immediate assistance, call Customer Care at: (800) 283-2210 for Dell Preferred Account; (866) 413-3355 for Dell Business Credit; or (877) 663-3355, or call your assigned Rep, for Business Lease and Loans.
For Dell Preferred Account and Dell Business Credit question(s) email us at US_DFS_Customer_Experience@Dell.com. For Business Lease or Loan question(s) email us at US_DFS_SMB_Resolution@Dell.com, or contact your assigned Rep. Our Customer Care teams will respond as soon as possible.